Winter of the Malcontents: Friends rave about £ 92 igloo experience on ‘dirty tables’

Winter of Malcontents: Friends storming for a £ 92 igloo experience to “rip off” “dirty tables” and “wet meat” that had “NOTHING like the pictures” of festive snow domes promoted by the place

  • Four women have detonated a new snow dome attraction in Bournemouth, Dorset
  • They said they “looked nothing like the photos” with “no festive decorations in sight”
  • Emily, 31, said they had to laugh at the price of £ 92 for a 90-minute experience

















Party-goers called a winter igloo attraction a “scam” after they were served “wet meat” on “dirty tables” at a birthday party.

The group of four women claimed the snow domes at Bournemouth in Dorset “looked nothing like the pictures” with “no Xmas decorations in sight ‘.

Emily, 31, who was with the gang for her friend Charlotte’s birthday, said they had to laugh at the £ 92 price tag.

The marketing clerk said they were stunned when the waiter pulled out a small platter of torn ham and cheese slices for dinner.

She said they were forced to order and pay for fries and garlic bread after they abandoned the place.

The group of four women (pictured, Emily and birthday girl Charlotte) have claimed the snow domes at Bournemouth in Dorset

The group of four women (pictured, Emily and birthday girl Charlotte) claimed the snow domes at Bournemouth in Dorset “looked nothing like the pictures” with “no Christmas decorations in sight”

WAIT: Snow domes are pictured on the company's Instagram account

WAIT: Snow domes are pictured on the company’s Instagram account

REALITY: But photos taken by the group that visited show a much darker picture of the place

REALITY: But photos taken by the group that visited show a much darker picture of the place

The marketing clerk said he was stunned when the waiter pulled out a small platter of torn ham and cheese slices for dinner

But Emily and her friends remained livid from their experience, saying it didn’t look like the pictures on the website.

She said: “When we went to the scene and saw the snow domes, we immediately started laughing because we couldn’t believe the images we had seen compared to what was in front of us.

“It was my friend Charlotte’s birthday and we had all seen the ad online. We thought it looked great in the photos.

“There was a cute Christmas street and decorations, so we thought that would be a nice and festive thing to do together as well.

“He also said there were vegetarian options available which were great as a few girls don’t eat meat.

“So we booked it and paid for it in advance. We were all excited to have a great evening together.

“When we arrived we could immediately see that it looked nothing like the pictures. Our first instinct was to laugh because we found it so funny how different everything was.

“There was absolutely no decoration and no Christmas tree in sight.

“There wasn’t even any soft furnishings inside the domes to make it comfortable, just cold metal patio furniture. It was cold. We had to keep our jackets on overnight.

Emily (left, with Charlotte) claimed the table was dirty and sticky and when they asked if it could be wiped down they were given a handkerchief to clean it themselves

Emily (left, with Charlotte) claimed the table was dirty and sticky and when they asked if it could be wiped down they were given a handkerchief to clean it themselves

She said the girls were shocked and couldn't believe their eyes when the waiter appeared with the food.  Pictured: the dome during their experiment

She said the girls were shocked and couldn’t believe their eyes when the waiter appeared with the food. Pictured: the dome during their experiment

Emily claimed the table was dirty and sticky and when they asked if it could be wiped down they were given a tissue to clean it themselves.

She said the girls were shocked and couldn’t believe their eyes when the waiter appeared with the food.

Emily added: “The plates were brought to us before they even asked if anyone was vegetarian and we were presented with two plates of ham with what looked like a slice of cheese torn and placed on top of the meat.

“When we explained that this was not what was advertised or what was expected, the waiter told us that their chef was in Italy and therefore did not make good food.

“We expected nicely presented platters with at least enough food to fill four adults.

Bournemouth Snow Domes declares on its website that the experience is

Bournemouth Snow Domes declares on its website that the experience is “another Christmas like snow”. Pictured: How it is sold online

“It looked horrible and there was nothing offered for the vegetarians in the group, as the ad said.

“It wasn’t even edible because the meat looked moist and sticky. So we had to order and pay extra for fries and garlic bread.

“And we were given a glass of pineapple juice each as neither of us were drinking, however the drinks were supposed to be equivalent to the price of a bottle of prosecco, which was £ 35 on the menu.

“We felt very ripped off. As soon as we ate the sides and drank the pineapple juice, we left.

“We were less than an hour and a half because we couldn’t wait to leave. It was a disappointment from start to finish.

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